Refund policy

We’re so convinced you’ll absolutely love our products, that we’re willing to offer a 6 day money back guarantee. If you receive your order and are not satisfied for any reason you can contact us within 6 days of receiving the products to arrange for a refund.

Proof of purchase

To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund.

Shipping items

In order to return an order, you must contact us first.

You will be responsible for paying for the shipping costs for the items you wish to return. We will not refund the shipping costs.

You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.

Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may do so via the contact form or send an email to support@healthydepot.com.au

This document was last updated on November 6, 2020